PRIVATE POLICY

HOW WE COLLECT INFORMATION ABOUT YOU

Rapha Roots LLC and its team and volunteers collect data through a variety of means including but not necessarily limited to letters, phone calls, emails, voicemails, and from the submission of applications that are either required by law or necessary to process applications or other requests for assistance through our organization.

 

WHAT WE DO NOT DO WITH YOUR INFORMATION

Rapha Roots LLC may use Personal Data for the following purposes: Information about your financial situation and medical conditions and care that you provide to us in writing, via email, on the phone (including information left on voicemails), contained in or attached to applications, or directly or indirectly given to us, is held in strictest confidence. We do not give out, exchange, barter, rent, sell, lend, or disseminate any information about applicants or clients who apply for or actually receive our services that are considered patient confidential, is restricted by law, or has been specifically restricted by a patient/client in a signed HIPAA consent form.

 

Rapha Roots LLC may use Personal Data for the following purposes:

* To provide and maintain our Service, including to monitor the usage of our Service.

* To manage Your Account: to manage Your registration as a user of the Service. The Personal Data You provide can give You access to different functionalities of the Service that are available to You as a registered user.

* For the performance of a contract: the development, compliance and undertaking of the purchase contract for the products, items or services You have purchased or of any other contract with Us through the Service.

* To contact You: To contact You by email, telephone calls, SMS, or other equivalent forms of electronic communication, such as a mobile application's push notifications regarding updates

* or informative communications related to the functionalities, products or contracted services, including the security updates, when necessary or reasonable for their implementation.

* To provide You with news, special offers and general information about other goods, services and events which we offer that are similar to those that you have already purchased or inquired about unless You have opted not to receive such information.

* To manage Your requests: To attend and manage Your requests to Us. We may share your personal information in the following situations:

* With Service Providers: We use Your personal information with Service Providers for payment processing.

• With other users: when You share personal information or otherwise interact in the public areas such as leaving comments, reviews, etc. such information may be viewed by all users.

Rapha Roots LLC's website uses cookies to help keep track of items you put into your shopping cart, including when you have abandoned your cart. This information is used to determine when to send cart reminder messages via SMS

The above excludes text messaging originator opt-in data and consent; this information will not be shared with any third parties